Refund policy

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Al visitar nuestro sitio web, incluyendo la compra de artículos o servicios de CABEZOODOS.COM, acepta regirse por la siguiente Política de Devolución (“Refund Policy”, “Terms”), incluyendo esos términos y condiciones y políticas adicionales que hace referencia en este documento y/o está disponible por hipervínculo. Estos Términos de servicio se aplican a todos los usuarios del sitio, incluidos, entre otros, los usuarios que son navegadores, proveedores, clientes, comerciantes y / o contribuyentes de contenido.

Lea estos Términos detenidamente antes de acceder o hacer una compra. Al acceder, usted acepta que entiende los términos a continuación, aún estando escritos en inglés. Si no entiende o no está de acuerdo con todos los términos y condiciones de este acuerdo, entonces no podrá utilizar ningún servicio de CABEZOODOS.COM, Jin Jiin LLC.

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All sales are final. You assume the responsibility for your purchase, and no refunds will be issued. CABEZOODOS.COM may grant a credit refund upon request via the website contact form. Request to take in consideration are:

• Shipping Error - If you receive an item by mistake, or the item does not correspond to the order requested in the order, CABEZOODOS.COM will cover the cost of the return and new shipment.

• Wrong Address - If you provide a wrong or insufficient address, the shipment will be returned to our facility. You will be liable for re-shipment costs once we have confirmed an updated address with you.

• Cancellation of order - If the customer cancels his order before shipment, there will be no additional charge. If the customer cancels after the order is shipped, the customer will be responsible for the shipping costs as well as the return costs.

• Lost or Stolen Packages - CABEZOODOS.COM is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, CABEZOODOS.COM will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.

A credit may be granted for the value of the product, as long as the customer: (1) notifies their return via Contact Form on the cabezoodos.com website, or via email to hola@cabezoodos.com, during the first 7 days of receiving the package, (2) return their products in perfect condition, including the original packaging and (3) send items with a provided tracking number, holding you accountable of the shipping costs. If the any of the following are not met, you could lose the consideration of the credit refund with no rights to receive the returned items.

For more insight, you should read Shopify.com’s Terms of Service (https://www.shopify.com/legal/terms) and Privacy Statement (https://www.shopify.com/legal/privacy).